Work at SEEDS

Join the SEEDS Team!

SEEDS Community Resolution Center is a non-profit community-based organization that offers a range of affordable, low cost or free conflict resolution programs and services to residents, businesses, schools and communities in Alameda County. We have an excellent reputation for supplying high-quality programs in the community for over thirty years.

We are a growing organization with opportunities for those passionate about conflict resolution. Join the SEEDS team and be a part of providing these invaluable services to the community.

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Organizational Effectiveness Services Director

School Services Practitioner - Bilingual English/Spanish

School Services Practitioner - Part Time

Case Coordinator-Community Programs

Organizational Effectiveness Services Director
1.0 FTE exempt position

The Organization:

SEEDS envisions a future in which all individuals, organizations and communities recognize conflict as an opportunity for positive growth – and have the skills and capacity to engage in effective dialogue and promote peaceful resolution of interpersonal and intergroup challenges and conflicts.

SEEDS is a professional service organization that offers a range of skilled conflict transformation services to residents, governments, businesses, school districts, and communities throughout the Greater Bay Area and beyond. Our excellent reputation for supplying high quality programs was built over 30 years of service.

COVID Policies:

All staff are required to be fully vaccinated (2 doses of a 2-dose sequence or 1 dose of a 1-dose sequence), barring a medical or religious exemption. We base our in-office masking policy on current public health data and governmental guidelines. As of June 2022, staff are asked to wear masks in public areas of the office unless otherwise agreed by everyone present. We have a hybrid remote/in-person work model and currently require employees to be present in the office at least 3 days per week with the option to work remotely up to 2 days per week. We work remotely when public health guidelines require it.

The Opportunity:
Join a dynamic, highly communicative, and collaborative team committed to building the relational capacity of school systems. The Director of Organizational Effectiveness Services plays a key role to the success of SEEDS’ foundational programs, offering conflict transformation trainings and interventions to workplaces through restorative processes including mediation, facilitation, training, coaching and restorative justice circles.

Reporting Structure: Member of the Program Leadership Team. Reports to the Executive Director. Supervises Senior Practitioner (OES). Supervises part-time coaches and intermittent associate trainers/facilitators on an as needed basis.

In this position, you will: Lead and manage all aspects of the Organizational Effectiveness fee-for-service department and portfolio. SEEDS serves organizations in the private, public, and non-profit sectors. Clients range from large national for-profit businesses to government teams to small local non-profits and co-ops. SEEDS’ Organizational Effectiveness Services portfolio includes a broad range of conflict transformation services employing training, coaching, mediation, facilitation, and restorative practices. Contracts range from individual HR mediations to large team, multi-month, organizational development projects.

Direct and manage all aspects of externally facing organizational effectiveness client portfolio:

Manage conflict transformation services in client organizations from intake through service delivery (including mediation, facilitation, training, coaching and restorative practices).
Refine and design organizational offerings, including materials, program models, toolkits, training curriculum, resources, etc.
Client services implementation and delivery:
- Design and deliver customized organizational effectiveness services including needs assessment conflict audits, trainings, facilitations, mediations, coaching and restorative justice for organizations.
  - Note: We serve all US time zones, so the hours are not always in PT 8am-6pm timeframe.
- Facilitate a wide variety of meetings, organizational processes, and engagements, often with a backdrop of conflict, at all stages of the process from intake through design and delivery.
- Other direct service activities as needed.
Assign, manage and coach staff practitioners working with contracted clients/cases.
Ensure timely data collection and entry.
Program Evaluation:
- Evaluate successes and challenges within scope of responsibility.
- Recommend and implement program changes that are responsive to needs.
- Gather and report statistical data on programs and practices in communities and organizations we serve – ability to use and interpret data, document outcomes effectively and present data to clients in an accessible and meaningful way.

Business Development and Client Management:

Identify and cultivate new partnerships and clients to expand and strengthen SEEDS’ organizational advancement and program growth, in partnership with Executive Director and organization leadership team.
Develop and maintain contracting relationships with businesses and organizations.
In collaboration with other SEEDS staff, promote SEEDS’ organizational effectiveness marketing strategy and collateral and ensure OES clients are integrated into all SEEDS systems.
Produce and disseminate regular communications and resources to share with current and former clients.

Organizational and Department Leadership:

Participate in SEEDS Program Leadership Team to ensure organizational congruence and consistently across all program areas.
Manage Organizational Effectiveness Services budget and staff.
Ensure annual fee-for-service/earned income goals are reached.
Drive OES team vision and growth in accordance with SEEDS business plan.
Supervise OES team staff.

Additional projects and duties as assigned.

Minimum Requirements:

Willingness to work in-person in Berkeley at least 3 days/week.
If interested in working from home, access to a quiet, private space with a working internet connection to conduct confidential meetings and service delivery.
Experience with non-profit program management, including staff supervision.
Experience with conflict transformation processes (community mediation, Restorative Practices, facilitation, and/or training).
Experience working and communicating with stakeholders representing broad diversity in terms of gender, sexual orientation, race, ethnicity, religion, etc.
Experience with supervision and leading teams (5 years preferred).
Valid CA Driver’s License and access to a working vehicle (for required in-person service delivery).
Ability and willingness to travel within the Bay Area and beyond for in-person service delivery.
Ability and willingness to work nights and weekends as needed.
Ability and willingness to utilize organizational technological systems (MacOS, Salesforce, Google Classroom, Box, Microsoft Office, etc.) and to implement new systems (online teaching platforms, other systems as needed).

This job is for you if you:

Have a deep applied understanding of conflict transformation, mediation, facilitation, effective communication and organizational dynamics/psychology.
Are committed to SEEDS’ passion, values, mission and operation model.
Love supporting teams and organizations to thrive and have a service mindset.
Have a passion for customizing interventions and trainings based on the needs of the client.
Have strong emotional resiliency and honed strategies to manage and hold the complexities of organizational systems.
Are honest with a high degree of integrity and personal accountability, respect for self and others, a strong work ethic, appropriate discretion, maturity, and professionalism.
Have a business mindset, love improving offerings, meeting financial deliverables, developing innovative and creative new offerings, translating our work into current socio-political terms and climate etc.
Are committed to finding a third way in situations of high conflict.
Have excellent written and verbal communication skills.
Are energized by manage multiple, shifting, priorities and dynamic projects.
Are an independent, systems thinker and clear, thoughtful decision maker with the ability to exercise good judgment in the face of high stakes issues.
Are a deeply collaborative team player and enjoy peer learning.
Have strong project management skills in designing and implementing complex multifaceted services that produce successful measurable results.
Demonstrate initiative and ability to work both independently and collaboratively.
Have the desire, commitment and skillset to move forward positively and tactfully in the face of barriers and challenges.
Have commitment to do the best we can with what we have, and to meet communities and organizations wherever they are – and collaborate to find a way forward.
Have a passion for and experience with developing and implementing programmatic work in mediation, conflict transformation, and effective communication.

Compensation:

1.0 FTE exempt position. Salary: $85,000-$90,000 commensurate with experience. SEEDS offers a comprehensive benefits package, $575 monthly allocation for health, dental, and vision insurance and 403(b) retirement plan; 13 paid holidays per year; 2 weeks’ vacation per year; 12 sick days per year; and a yearly professional development allowance.

We strongly encourage and seek applications from people of color, including bilingual and multicultural individuals, as well as members of the lesbian, gay, bisexual, and transgender communities. SEEDS is an equal opportunity employer and does not unlawfully discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth and related medical conditions, and breastfeeding and related medical conditions), national origin, ancestry, age, medical condition, mental or physical disability, veteran or military status, marital status, gender (including gender identity and gender expression), sexual orientation, or any other basis protected by local, state, or federal laws.

To apply: Please email cover letter and resume to jobs@seedscrc.org asap. We will be accepting and reviewing applications and interviewing on a rolling basis. Position open until filled. Please note that we cannot respond to applicant queries outside of our typical process.

School Services Practitioner – Bilingual English/Spanish

$10/hour premium for Spanish-language work

Part Time Intermittent Role

The Organization:

SEEDS is a professional service organization that offers a range of skilled conflict transformation services to residents, governments, businesses, school districts, and communities throughout the Bay Area. We have an excellent reputation for supplying high quality programs in the across the Bay Area for over 30 years.

COVID Policies:

All staff are required to be fully vaccinated (2 doses of a 2-dose sequence or 1 dose of a 1-dose sequence), barring a medical or religious exemption. We base our in-office masking policy on current public health data and governmental guidelines. As of April 2022, staff are asked to wear masks in public areas of the office unless otherwise agreed by everyone present. We have a hybrid remote/in-person work model and currently require employees to be present in the office at least 3 days per week with the option to work remotely up to 2 days per week. We work remotely when public health guidelines require it.

The Opportunity:
Join a dynamic, highly communicative, and collaborative team committed to fostering positive relationships between educators and students and supporting schools in the paradigm shift from a punitive model to a framework that embodies restorative justice and practices.

The core to SEEDS’ approach to Restorative Justice Implementation in schools centers on community building, conflict resolution, restorative inquiry, de-escalation, harm repair, relationship restoration and positive school culture and climate development.

In addition to restorative justice trainings, SEEDS’ School Services offers support services in building the capacity of relational school systems including effective communication strategies, feedback, customer service, facilitation, transition management, interest-based decision making, and conflict mediation.

We are looking for highly skilled, energetic practitioners who can deliver high-quality, engaging trainings with administrators and teachers in a direct and compassionate way and facilitate structured, organized group processes. For this role we are only looking for practitioners who can conduct service delivery in both English and Spanish.

Reporting Structure: Reports to the School Services Manager.

In this position, you will:

Support the implementation of restorative practices with contracted schools and education-based organizations using the SEEDS fee for service model. Our model supports school culture shift by working with the adults in a school system.
Support School Services Manager in training and implementation of restorative practices in schools (including formal training, circle facilitation, coaching of school administrators and faculty), both in-person and virtually.
Train cohorts of staff and/or admin, often with the background of conflict/tension among staff/parents/students.
Provide mediation services for education-based clients and organizations.
Give feedback on school-based offerings including materials, program models, toolkit resources, etc.
Meet quarterly with School Services Manager and other practitioners to review best practices, give feedback on curriculum, and update resources.
Respond to project offers in a timely manner.
Ensure accurate tracking of service delivery data.

Note: Most training and facilitation work takes place during the school day, between 8AM and 4PM PT, depending on the client.

Minimum Requirements:

Fluency in both English and Spanish – native speaker of Spanish preferred.
Access to a quiet, private space with a working internet connection and appropriate technology to conduct confidential meetings and service delivery.
Experience with conflict transformation processes (community mediation, Restorative Practices, facilitation, and/or training).
Experience delivering trainings both in-person and remotely via video conference.
Valid CA Driver’s License and access to a working vehicle (for required in-person service delivery).
Ability and willingness to travel within the Bay Area and beyond for in-person service delivery.
Ability and willingness to work nights and weekends as needed.
Ability and willingness to utilize organizational technological systems (MacOS, Salesforce, Google Classroom, Box, Microsoft Office, etc.).

This position is for you if:

You have prior experience delivering trainings, facilitations, and/or coaching around restorative justice in schools.
You are energized by the SEEDS model and values and are excited to implement our curriculum.
You are confident engaging with people in both virtual and physical spaces.
You are enthusiastic about supporting school and education serving communities in their transition to restorative practices.
You believe intersectionality to be critical to restorative practices and the building of healthy heterogeneous communities.
You enjoy learning new things, learn quickly, and can roll with change. You’re open to trying on the “beginner’s mindset” and committed to continuous growth.
You are comfortable supporting people in conflict.
You have embodied experience with racial literacy.
You can take initiative until you get what you need.
You are committed to equity and learning how to exist in today’s current society while moving the needle forward.
You understand that a non-profit is a business and that our work costs money.
You love thinking about better ways to educate and train adults, taking into consideration diverse identities, lived experiences, cultures, and neurodiversity.
You are committed to relationship building, restorative communication, moving through difficult conversations, and non-adversarial problem solving.
You REALLY have a service mindset, are eager to create client satisfaction, and engage with humility when it comes to working with people from diverse backgrounds and with diverse values.
You have a commitment to self-reflection, self-knowledge, and self-growth so that you can offer better support to those you’re serving.
You are a team player with a capacity for both collaboration and independent initiative.

Compensation:

This is an intermittent part-time position. Working hours are dependent on each case and may vary. Practitioners may accept or decline cases based on fit and availability. We anticipate approximately 5-12 hours of support will be needed each week when working on an active project. You will earn $50-$60/hr for direct service work in English, $60-$70/hr for direct service work in Spanish, $45-$55/hr for prep in Spanish, and $35-$45/hr for prep and support services in English and travel. You will also have access to a fee waiver for SEEDS core public trainings while actively engaged in projects.

We strongly encourage and seek applications from Black, indigenous and people of color, including bilingual and multicultural individuals, as well as members of the lesbian, gay, bisexual, and transgender communities. SEEDS is an equal opportunity employer and does not unlawfully discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth and related medical conditions, and breastfeeding and related medical conditions), national origin, ancestry, age, medical condition, mental or physical disability, veteran or military status, marital status, gender (including gender identity and gender expression), sexual orientation, or any other basis protected by local, state, or federal laws.

School Services Practitioner

0.50 FTE Part Time Intermittent Role

The Organization:

SEEDS envisions a future in which all individuals, organizations, and communities recognize conflict as an opportunity for positive growth – and have the skills and capacity to engage in effective dialogue and promote peaceful resolution of interpersonal and intergroup challenges and conflicts.

SEEDS is a professional service organization that offers a range of skilled conflict transformation services to residents, governments, businesses, school districts, and communities throughout the Bay Area. We have an excellent reputation for supplying high quality programs across the Bay Area for over 30 years.

The core of SEEDS’ approach to Restorative Justice Implementation in schools centers on community building, conflict resolution, restorative inquiry, de-escalation, harm repair, relationship restoration and positive school culture and climate development.

COVID policies:

All staff are required to be fully vaccinated (2 doses of a 2-dose sequence or 1 dose of a 1-dose sequence), barring a medical or religious exemption. We base our in-office masking policy on current public health data and governmental guidelines. As of April 2022, staff are asked to wear masks in public areas of the office unless otherwise agreed by everyone present. We have a hybrid remote/in-person work model and currently require employees to be present in the office at least 3 days per week with the option to work remotely up to 2 days per week. We work remotely when public health guidelines require it.

The Opportunity:

Join a dynamic, highly communicative, and collaborative team committed to fostering positive relationships between educators and students and supporting schools in the paradigm shift from a punitive model to a framework that embodies restorative justice and practices.

Reporting Structure: Reports to the School Services Manager.

In this position, you will:

● Support the implementation of restorative practices with contracted schools and education-based organizations using the SEEDS fee-for-service model. Our model supports school culture shift by working with the adults in a school system.

● Support School Services Manager in training and implementation of restorative practices in schools (including formal training, circle facilitation, and coaching of school administrators and faculty), both in-person and virtually

● Train cohorts of staff and/or admin, often with the background of conflict/tension among staff/parents/students

● Provide mediation services for education-based clients and organizations

● Give feedback on school-based offerings including materials, program models, toolkit resources, etc.

● Meet quarterly with School Services Manager and other practitioners to review best practices, give feedback on the curriculum, and update resources

● Respond to project offers in a timely manner

● Ensure accurate tracking of service delivery data

Note: Most training and facilitation work takes place during the school day, between 8 AM and 4 PM PT, depending on the client.

Minimum Requirements:

● Access to a quiet, private space with a working internet connection and appropriate technology to conduct confidential meetings and service delivery

● Experience with conflict transformation processes (community mediation, Restorative Practices, facilitation, and/or training)

● Experience delivering trainings both in-person and remotely via video conference

● Valid CA Driver’s License and access to a working vehicle (for required in-person service delivery)

● Ability and willingness to travel within the Bay Area and beyond for in-person service delivery

● Ability and willingness to work nights and weekends as needed

● Ability and willingness to utilize organizational technological systems (MacOS, Salesforce, Google Classroom, Box, Microsoft Office, etc.)

● Ability to conduct service delivery in English (proficiency in Spanish preferred)

This position is for you if:

● You have prior experience delivering trainings, facilitations, and/or coaching around restorative justice in schools.

● You are energized by the SEEDS model and values and are excited to implement our curriculum.

● You are confident engaging with people in both virtual and physical spaces.

● You are enthusiastic about supporting schools and education and serving communities in their transition to restorative practices.

● You believe intersectionality to be critical to restorative practices and the building of healthy heterogeneous communities.

● You enjoy learning new things, learn quickly, and can roll with change. You’re open to trying on the “beginner’s mindset” and committed to continuous growth.

● You are comfortable supporting people in conflict.

● You have embodied experience with racial literacy.

● You can take initiative until you get what you need.

● You are committed to equity and learning how to exist in today’s current society while moving the needle forward.

● You understand that a non-profit is a business and that our work costs money.

● You love thinking about better ways to educate and train adults, taking into consideration diverse identities, lived experiences, cultures, and neurodiversity.

● You are committed to relationship building, restorative communication, moving through difficult conversations, and non-adversarial problem-solving.

● You REALLY have a service mindset, are eager to create client satisfaction, and engage with humility when it comes to working with people from diverse backgrounds and with diverse values.

● You have a commitment to self-reflection, self-knowledge, and self-growth so that you can offer better support to those you’re serving.

● You are a team player with a capacity for both collaboration and independent initiative.

Compensation:

This is an intermittent part-time position. Working hours are dependent on each case and may vary. Practitioners may accept or decline cases based on fit and availability. We anticipate approximately 5-12 hours of support will be needed each week when working on an active project. You will earn $50-$60/hr for direct service work and $35-$45/hr for prep and support services (e.g. travel, preparation for training/facilitation). You will also have access to a fee waiver for SEEDS core public trainings while actively engaged in projects.

We strongly encourage and seek applications from Black, indigenous, and people of color, including bilingual and multicultural individuals, as well as members of the lesbian, gay, bisexual, and transgender communities. SEEDS is an equal opportunity employer and does not unlawfully discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, and related medical conditions, and breastfeeding and related medical conditions), national origin, ancestry, age, medical condition, mental or physical disability, veteran or military status, marital status, gender (including gender identity and gender expression), sexual orientation, or any other basis protected by local, state, or federal laws.

To apply: Please email a cover letter and resume to jobs@seedscrc.org asap. We will be accepting applications and interviewing on a rolling basis. Position open until filled. Please note that we cannot respond to applicant queries outside of our typical process.

Case Coordinator-Community Programs

1.0 FTE exempt position

The Organization:

SEEDS envisions a future in which all individuals, organizations, and communities recognize conflict as an opportunity for positive growth and have the skills and capacity to engage in effective dialogue and promote peaceful resolution of interpersonal and intergroup challenges and conflicts.

SEEDS is a professional service organization that offers a range of skilled conflict transformation services to community members, governments, businesses, school districts, and communities throughout the Bay Area. We have an excellent reputation for supplying high-quality programs across the Bay Area for over 30 years.

The Opportunity:

Join a dynamic, highly communicative, and collaborative team committed to providing brave spaces, services, and capacity building to bring people together across differences. The Case Coordinator - Community Programs position plays a key role to the success of SEEDS’ foundational programs. As the anchor for SEEDS’ longest standing program, this role is responsible for all aspects of each community mediation case and the program support needed to ensure high quality service.

Reporting Structure: Reports to Community Programs Manager. Supervises mediation volunteers and case developers. Participates in the Office Management Team.

In this position, you will:

Case Manage Mediation and Community Conflict Cases

Oversee cases from case intake through follow-up (intake, case development, case management, mediator assignment, mediation implementation, evaluation and follow-up).
Conduct case intake & referrals: Speak with and educate potential clients about Community Mediation services; assess appropriateness for mediation; utilize active listening skills; gather pertinent demographic information
Ensure timely and accurate case data entry
Coordinate other types on conflict intervention cases (ie conflict coaching, restorative justice circles etc.)
Quality assurance

Coordinate Community Volunteer Program

Recruit, interview, train, support, engage, appreciate and evaluate volunteer pool
Manage volunteer application, onboarding, and engagement process
Develop and refine all volunteer support materials, processes, etc.
Implement and grow volunteer quality assurance
Maintain strong communication with volunteers
Manage case development office including schedule, environment, etc.
Coach/train volunteers on conflict transformation skills

Program Support

In partnership with Community Program Manager: Ensure high-quality infrastructure, systems, evaluation, and quality assurance for the mediation program
Participate in team meetings, team visioning, and team strategic planning
Support the role out of any new community conflict intervention offerings

Community Outreach and Referrals:

In collaboration with the Manager: develop and implement a community program outreach plan (including presentations, stakeholder meetings, mailings, newsletters, etc.)
Maintain referral resources to support all callers with a case not suited for mediation

Office Management Team

Participate in Office Management team, ensuring all aspects of managing SEEDS main office are attended to

Community Reception

Answer and triage client calls
Manage walk-in clients and visitors

Additional projects and duties as assigned

This job is for you if:

You speak, read and write in English and Spanish fluently
You drive or have access to reliable transportation
You love working with people, hearing their stories, and serving their needs.
You REALLY have a service mindset, are eager to create client satisfaction, and engage with humility when it comes to working with people from diverse backgrounds and with diverse values.
You are energized by supporting volunteers and creating a learning and growth opportunity for others
You enjoy learning new things, learn quickly, and can roll with change. You’re open to trying on the “beginner’s mindset” and committed to continuous growth.
You are a team player with a capacity for both collaboration and independent initiative.
You are committed to relationship building, restorative communication, moving through difficult conversations, and non-adversarial problem-solving.
You love the details and ensuring you’re using and/or creating the systems needed to ensure nothing falls through the cracks-only the best for our mediation participants.
You are committed to equity and learning how to exist in today’s current society while moving the needle forward.
You enjoy problem-solving and thinking creatively. You don’t get flustered if you don’t have all the answers. You take initiative until you get what you need.
You recognize that being a conflict transformation provider is a life-long learning process of addressing your own triggers/activators.
You have a commitment to self-reflection, self-knowledge, and self-growth so that you can offer better support to the community members we serve.
You get energized by identifying areas for improvement and growth and thrive on being resourceful and innovative.
You understand that a non-profit is a business and that our work costs money.
You have strong attention to detail, excellent communication skills, and are a go-getter.
You are comfortable with ambiguity and flexible with the changing nature of growing organizations.
You are patient and able to meet people where they are at

Compensation

Full-time exempt position. Salary $65,000-$68,000 commensurate with experience. SEEDS offers a comprehensive benefits package, including health, dental, and vision insurance, and a 403(b) retirement plan.

We strongly encourage and seek applications from people of color, including bilingual and multicultural individuals, as well as members of the lesbian, gay, bisexual, and transgender communities. SEEDS is an equal opportunity employer and does not unlawfully discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, and related medical conditions, and breastfeeding and related medical conditions), national origin, ancestry, age, medical condition, mental or physical disability, veteran or military status, marital status, gender (including gender identity and gender expression), sexual orientation, or any other basis protected by local, state, or federal laws.

To apply: Please email a cover letter and resume to jobs@seedscrc.org asap. Position open until filled - applications reviewed starting Feb 10, 2023.

SSP- Spanish

DOES

School Services Practitioner

Case Coordinator-Commuity Programs

Join the SEEDS Team!

Organizational Effectiveness Services Director 1.0 FTE exempt position

School Services Practitioner – Bilingual English/Spanish

$10/hour premium for Spanish-language work

Part Time Intermittent Role

Organizational Effectiveness Services Director
1.0 FTE exempt position